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How to Fix “Unfortunately, LG IMS has stopped” error

Although LG phones are not as popular as Samsung, OnePlus, Google, etc., they are still used by millions of users worldwide. LG has always been known for its budget smartphone, which offers good value for money.

LG smartphones also receive timely updates, security patches and feature updates. However, LG smartphones, like any other smartphone, can sometimes run into problems. Recently, many LG users have reported that they are getting the “Unfortunately LG IMS keeps stopping” error.

So if you are holding an LG smartphone and continuously checking the “Unfortunately, LG IMS keeps stopping” error message, you have landed on the right page. Below we have shared a few simple methods to help you solve the problem ‘LG IMS keeps stopping’ error.

Why does the error message ‘Unfortunately LG IMS has stopped’ appear?

Before knowing why the error message appears, it is important to know exactly what the LG IMS app is and what it does.

IMS is a system app found on LG smartphones. You will not find the LG IMS app on any other Android smartphone. It is an app that allows you to use the multimedia services of your telecom operator.

The LG IMS app allows you to make calls and send and receive SMS/MMS. It is a framework designed to route phone calls and text messages over the data network. This allows you to call and text via LTE or 5G.

The error “LG IMS has stopped” appears when the app is not doing what it is supposed to do. LG IMS has stopped error is usually seen on LG phones on T-Mobile. And there is no specific solution to the problem.

How to fix LG IMS unfortunately keeps stopping issue?

Now that you know what LG IMS is, you may want to fix LG IMS keeps stopping errors on T-Mobile. Below we have shared some of the best ways to fix the “Unfortunately, LG IMS has stopped” error.

1. Restart your LG smartphone

Before following the following methods, make sure you have restarted your LG smartphone. Sometimes a simple restart can solve the most complicated problems of an Android device.

There may be a bug that prevents the LG IMS app from working properly and as a result, you get the error message “Unfortunately, LG IMS has stopped”. Rebooting the smartphone might get rid of the temporary bugs and glitches.

Rebooting will end all background apps and processes and reconnect your phone to the network. This could fix the error message.

2. Update your Android updates

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The error message “Unfortunately, LG IMS has stopped” also appears due to compatibility issues. Therefore, if the version of the LG IMS app installed on your smartphone is not compatible with the version of Android you are using, the app will not work.

So it is recommended to check and install all waiting on your LG smartphone. Updating an LG smartphone is quite easy; you should check for available updates and install them.

After updating your LG smartphone, use it normally. You will no longer get the “Unfortunately, LG IMS has stopped” error.

3. Update the LG IMS app

As noted in the above method, compatibility issues can be a prominent reason behind the error message “Unfortunately, LG IMS has stopped”. Just like the Android version updates, app updates are equally important. So you should also update the LG IMS app to make sure you don’t see the error again.

1. First open the Google Play Store on your smartphone.

2. Then tap on your Profile picture in the upper right corner.

profile picture

3. From the list of options, select ‘Manage apps and device‘.

Manage apps and devices

4. Now you will be presented with all available app updates. Tap the ‘Update everything‘ button to update all your Android apps.

Update everything

5. You can also manually update the LG IMS app by searching for it in the Google Play Store and tapping to update knob.

That is it! Here’s how to update your LG IMS app to fix the error message.

4. Force quit LG IMS app

If the “Unfortunately, LG IMS has stopped” message still appears, then you need to force quit the LG IMS app on your smartphone.

  • Open your Android app drawer and tap Apps.
  • In the apps, tap App info.
  • Then, on the App info screen, tap the three dots in the top right corner.
  • From the list of options that appears, select ‘Show system‘.
  • Then find the com.lge.ims.rcsprovider.
  • On the next screen, tap the Force stop knob.

That is it! Here’s how to force quit the LG IMS app on your LG smartphone.

5. Clear the LG IMS app cache

If the force quit method does not help, you can clear the LG IMS app cache file. Here’s how to do it.

  • Open your Android app drawer and tap Apps.
  • In the apps, tap App info.
  • Then, on the App info screen, tap the three dots in the top right corner.
  • From the list of options that appears, select ‘Show system‘.
  • Then find the com.lge.ims.rcsprovider.
  • Tap on the next screen Storage.
  • Tap Storage on Clear cache.

That is it! Here’s how to clear the cache file for LG IMS app on your smartphone.

6. Try changing the IP version

Well, a hidden menu on LG smartphones allows you to change the IP version. Many users have claimed to solve the error message “Unfortunately, LG IMS has stopped” by changing the IP version. Therefore, you can also try it to fix the problem.

  • Open your phone’s dialer and type 277634#*#.
  • Find and then tap the IP version.
  • Switch to the IP version of IPV6V4 until IPV4V6.

That is it! After making the changes, try to use the calling or texting services; you will no longer get the error message.

7. Enable AirPlane mode

Enable or disable Airplane mode

Well, if all the methodsLG IMS has stopped‘ error message on your LG smartphone, you have to wait until LG provides an update.

If the problem is on the T-Mobile or LG side, there is nothing you can do but just bring your phone to the service center. You can also ask your friends on the same network if they are facing the same problem.

If they also get the error, you should contact your telecom operator or LG service center. Meanwhile, you can turn on airplane mode on your LG phone and use your Wi-Fi. You can at least use the internet and make calls via WiFi.

8. Reset your LG smartphone

Resetting your LG smartphone is not a suitable solution for the “LG IMS has stopped” error. But if you can’t wait and are desperate to fix the problem, you can also try resetting your device. Resetting your device may resolve the error.

  • Open the Settings app on your LG phone.
  • Then scroll down and tap About phone.
  • Tap About phone Factory settings.
  • On the Factory Reset screen, tap Delete everything data.

That is it! Now our phone will go back to factory settings. This will erase all data stored on your device.

So, these are some of the best ways to fix LG IMS has stopped error. If you need more help on how to fix the LG IMS keeps stopping error message, let us know in the comments below. And if the article helped you, please share it with your friends as well.

Amir Hussain

Amir Hussain is the founder of Freemium World, a geek by nature and a professional Blog writer . I love to write about new technology trends, social media, hacking, blogging and much more.

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