You can click on the address widget in the top left and verify that your account uses the correct address by default. The platform has become very popular over the years; now everyone knows and uses it.
Millions of merchants on the platform sell their products and face competition in the online marketplace. While Amazon’s services are available in popular locations around the world, it hasn’t yet spread its wings in all cities.
Sometimes while purchasing products from Amazon, you may encounter various errors. Lately, the error that many Amazon buyers are experiencing is ‘This item cannot be shipped to your selected delivery location’
So, what is the reason for the ‘This item cannot be shipped to your selected delivery location’ error message and why does it appear? We will discuss this error in detail in this article. Let’s start.
Why is Amazon saying this item cannot be shipped to your selected location?
Before we go into possible causes of the problem, it is important to read the error message carefully. Here’s the full error message.
“This item cannot be shipped to your selected delivery location. Choose another delivery location”
If you read the error carefully, you know that the item has a problem with the delivery location you set. It simply means that the error cannot be sent to your default delivery location.
But why can’t the product be shipped while the other products are okay with the delivery location? This is because shipping policies vary from product to product. Here are some major reasons that led to the error.
- The product is limited to the area you selected.
- The product exceeds shipping size limits.
- The item is not eligible for shipping because it has an odd shape.
- The product does not comply with Amazon laws, regulations and policies.
- The delivery person cannot deliver to certain address types.
- The product is not available in your location due to government import/export requirements.
- It is possible that the item cannot be shipped to your location due to manufacturer restrictions or warranty issues.
- The item cannot be shipped to an international address.
- Due to the nature of the product, the seller does not offer international shipping or shipping to your address.
These major reasons lead to the message ‘This item cannot be shipped to your selected delivery location. Choose a different delivery location’ error while placing an order with Amazon.
How to fix ‘This item can’t be shipped’ on Amazon
There are many things you can try if you see this error while placing an order. Here are a few things you can try. Below are some methods that can help you solve Amazon’s delivery problems.
1. Check whether you are using the correct delivery address
Amazon allows you to add multiple delivery addresses to your account. If you have many addresses saved to your Amazon account, you need to check if the wrong address is set as default.
You can click on the Address widget in the top left and check that your account uses the correct address by default. The widget appears just next to the Amazon logo in the top left.
The choose your location prompt appears; select the correct address where you want the item shipped to and proceed to checkout.
2. Choose another seller
As we all know, the ‘This item cannot be shipped to your selected delivery location. Please choose another delivery location’ there may be a problem if you chose an offer from a seller that doesn’t offer international shipping; it makes sense to try different sellers.
You don’t need to change the item; you just have to choose another seller. The price of the item varies from seller to seller on Amazon; therefore, it is important to choose a seller who can deliver the shipment to your address, taking into account the price variations.
Go to the item page to choose an alternative seller. In the right sidebar, tick it Other sellers on Amazon section. This way you can see all sellers who sell the same product.
If you like the price, add the product to your card and proceed to checkout.
3. Choose a different delivery address
A pin code of your region is required for the delivery of the item. So if something can’t be sent to your address, you can try changing the PIN a bit.
You can enter the address of your friend or relative closest to you or Amazon pick up point. If you don’t want to use a friend’s/relative’s address, add an address closer to the Amazon pick up point.
4. Try again after a few minutes/hours
Many users on public forums have claimed that the “This item cannot be shipped to your selected delivery location” error only appears due to a bug in the platform.
If you’re experiencing delivery issues with Amazon due to a bug, you’ll need to wait for Amazon to resolve the issue. Meanwhile, you can try to check out the same product on other shopping websites on the internet.
5. Contact Amazon Support Center
Amazon has an excellent customer support system, which allows you to chat directly with customer service. So if nothing worked for you and you think the item should be delivered to your address, you can contact the customer service team.
You will be given two options to connect to the support team – Chat and call. To explain the problem in chat, choose the Chat Now option. You can also select the Call me option for telephone support.
The error message ‘This item cannot be shipped to your selected delivery location’ appears for several reasons. You can even contact the seller for help. We think these methods would have helped you Bypass Amazon’s shipping restrictions. Let us know if you need more help on this topic in the comments.