Spotify is a great application for listening to music on desktop and mobile. Although Spotify has a desktop app available for Windows/Mac, the mobile app is still more popular. Even if you don’t want to use the desktop app, you can use Spotify’s full-fledged web version to satisfy your music needs.
Spotify’s desktop app has many bugs and glitches and users often encounter problems while using it. Many users have recently reported an unusual Spotify error preventing login.
The error message appears when opening the desktop application. Some users have reported getting the error while logging into their Spotify accounts. The full error message states:
“A firewall may be blocking Spotify. Update your firewall to allow Spotify. In addition, you can try to change the currently used proxy settings (Error code:auth:3)”
Fix ‘A firewall may be blocking Spotify’
The error code at the end of the message may vary depending on your operating system. For example, you get ‘Spotify error code: auth:39” or “Spotify error code: auth:30“, etc. If you get this error message on Spotify, here are a few things you can do to fix it.
1. Restart your computer
While restarting the computer is not a complete solution to the error message, it is still something you should try. Maybe Spotify is showing you the error because of some bug or glitch and you are not wrong.
So if you are not using a VPN/Proxy service, it is best to restart your computer. Click to reboot a Windows computer Windows Start button > Power optionand select Restarting.
After rebooting, open the Spotify desktop app and sign in to your account. If you still get the error then follow the next methods.
2. Disable the VPN
The error message itself recommends that you change or disable the proxy settings. While there is an option to change the proxy settings on the Spotify desktop client, if you are using a VPN, keep it disabled.
When you connect to a VPN, the Spotify client tries to connect to a server in a different region. If the server is far from your location, the desktop client will not be able to connect and you will see the error message.
So if you’re using a VPN program on your Windows computer, it’s best to unplug it for a while. After disconnection, restart your computer and relaunch the Spotify client. The error message will probably be fixed this time.
3. Allow Spotify through firewall
If you still get the Spotify error code: 39, your firewall application is blocking the Spotify client. Also, the error message claims that ‘A firewall may be blocking Spotify’; therefore, you need to disable the firewall program or allow the Spotify app.
It’s pretty easy to let an app go through a firewall on Windows. To do so, follow some of the simple steps shared below.
1. First click on Search Windows and type in Firewall and network security. Then open the Firewall & Network Protection app from the list.
2. On the Firewall and Network Security screen, scroll down and click the ‘Allow an app through a firewalloption.
3. In the next screen, click on the Change settings knob.
4. Then find Spotify Music and check the box for bothPrivate‘ and ‘Public‘.
5. After making the changes, click the OK knob.
That is it! This is how to allow Spotify through Firewall on Windows PC.
4. Disable proxy settings in the Spotify app
This method disables the proxy settings on the Spotify desktop client to resolve the “A firewall may be blocking Spotify” error. Here’s what to do.
1. First, click Windows Search and type Spotify. Then open the Spotify desktop app from the list.
2. When the app opens, click the three dots in the top left corner.
3. Move your cursor over Edit and select ‘Preferences‘.
4. In the Spotify Preferences, scroll down to the proxy settings. At Proxy type select ‘No proxy‘.
That is it! Here’s how to disable the proxy settings on your Spotify desktop application.
5. Reinstall the Spotify application
If you followed all the steps correctly, the “Firewall may be blocking Spotify” error may already be resolved. However, if you still get the error, it is recommended that you revisit your changes.
You can also reinstall the Spotify application. Reinstallation has no link to a proxy or VPN, but it will exclude the corrupted app files. Many users have claimed the Spotify error code 39 or Firewall may be blocking Spotify error message by reinstalling the application.
However, reinstallation will delete all your settings and user data. To reinstall Spotify, open the control panel and uninstall the Spotify app. Once uninstalled, download and install the latest version of Spotify on your computer.
“Firewall may be blocking Spotify,” or ‘Spotify Access Point Error Code 39’ is usually associated with a VPN, proxy or firewall application. The error can be easily fixed if you find the culprit. If you need more help fixing the Spotify Firewall error code, let us know in the comments. And if the article helped you, share it with your friends.